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Samsclub.com Website Review & Ratings + Sam's Club Coupons

Sam's Club: Products & Services

Sam's Club is a place where the customers can find the quality, name-brand merchandise at the most affordable price. Whether it is concerned with stocking a pantry or a business, selecting new electronics or getting ready for a party, their members count Sam's Club as their source for products and services which are needed by them in order to keep things running smoothly. It has thereby tried to simplify the lives of the people by helping them to make smart choices from the following range of products:-

Sam's Club: Company Background

Samsclub.com was founded in the year 1983 and Rosalind G. Brewer is the President and CEO of the Sam's Club and it is a division of Wal-Mart Stores, Inc. (Walmart), with more than 600 locations nationwide. The area includes nearly 1,600 stores in six regions – spanning from Maine to Puerto Rico – generates $110 billion in revenue and includes more than 500,000 associates. Throughout her career, Rosalind has performed as a high-impact strategist with experience spanning global manufacturing operations, research and development, marketing and strategic business unit leadership.

Sam's Club: Customer Feedback & Reviews

"I purchased a gazebo at the Fresno,CA store. I subsequently returned it still in the box without the receipt. I told them that I wanted the purchase price put back on my Sam's Club card. I was told that since I did not bring in the receipt that all they could do was issue a store credit. I know that they could easily find the purchase on the computer as proof of the purchase but did not do so. It seems that they prefer to not provide customer service or customer satisfaction."

"Ive been a member of Sams club for many years and always seen a good reason to continue membership until now. Why pay $1.00/lb more for hamburger at Sams when I can get it in my town locally for less. Oh dont forget no membership fee or a cashier hassling to get you to upgrade your membership, while checking you out. Better Step up Sams or get out of the game."

"I've been a Sam's Club member for the past 20 years. I purchased a set of four (4) tires May, 2011 from a local club but did not keep the receipt. 

Mr. JaMarcus Whitaker, a T.B.C. supervisor at Club 6346 (1025 Hwy 6 North, Houston, Texas) found the receipt from the computer system and replaced one tire with a nail in it. 

Mr. JaMarcus Whitaker also recommended a replacement of the battery and gave a good deal. 

His courteous and timely professionalism left a fond memory and an excellent service. Thank you, Mr. Whitaker!"

Sam's Club: Business Credibility & Trustworthiness

Better Business Bureau (BBB) has rated the company as A+ on a scale ranging from A+ to F. However, the business of the company is not BBB Accredited because they do not meet the guidelines and standards associated with customer satisfaction. The BBB file of the company was opened on 26/10/1987. Currently, 500,000 employees are working in the company and its 334 complaints were closed with BBB in last 3 years. To gather more information on the credibility click here.

Sam's Club: Website Popularity & Google Ranking

Sam's Club global rank is 2,056 with its rank in US as 390 where it is highly popular. The time spent in a typical visit to the site is approximately five minutes, with 36 seconds spent on each page view. The site's visitors view an average of 7.0 unique pages per day. Samsclub.com has been online for at least seventeen years. Roughly 24% of visits to this site consist of only one page view.

By the statistical analysis of Compete.com, the website is ranked 196 as per the UVS Standards and has 7,498,992 unique visitors worldwide. Its Google Page Rank is 3 out of the 10 possible points.

Sam's Club: Social Media Presence

Sam's Club has its presence on several social networking media like Facebook, Twitter and Pinterest as well. On Facebook the company has 560,758 likes and by staying in with this page the users can find out about exclusive items, events, appearances and offers. On Twitter the company has 21,814 followers accompanied by 8,167 tweets.

Sam's Club: Website Security & Safety

Samsclub.com is secured 256-bit encrypted SSL (Secure Socket Layer) connection keeping in view the security of your confidential information which is processed while making a payment during a purchase. This connection utilizes SHA1 protocol for message authentication and RSA as the key exchange mechanism.

Sam's Club has been regarded as free from any malicious content by the survey which is conducted by Google Page Diagnostics. In order to check out the results of the tests click here.

Sam's Club: Pricing & Packages

The price summary of few of the products offered by Samsclub.com is as follows:-

Auto & Tires

  • Power Equipments: Gentron 10,000 Watt Gas Generator with Electric Start-$878.
  • Home Garge Center: Edsal Boltless Rivet Shelving-$68.82.

Computers

  • Laptops: Toshiba Satellite C655 Laptop Intel Pentium B960, 320GB, 15.6 Inch-$314.
  • Tablets & Accessories: VIZIO VSD210 Audio Dock-$89.98.

Furniture

  • Living Room Furniture: William's Home Furnishing Sectional Set with Ottoman - Chocolate / Espresso-$594.
  • Kids Furniture: Silver Metal Twin Over Twin Bunk Bed-$114.62.

Office

  • Basic Office Supplies: Post-it Notes - 3" x 3" - 100 sheets / pad - 27 pads-$17.93.
  • Ink & Toner: Brother TN450 High-Yield Toner - 2,600 Page-Yield - Black-$53.68.
Sam's Club: Shipping Rates & Policies

Sam's Club offer three shipping methods for most small parcel items:

  • Standard (1 to 5 business days)
  • Premium (1-2 business days)
  • Express (1 business day)

Items that are too large and/or too heavy to ship small parcel ship are shipped with a designated large item carrier. After the carrier receives your order they will contact you to set up a delivery time. After the order is placed, you will receive an email confirming your purchase and after the order ships, you will receive a second email which will provide tracking information.

Sam's Club: Payment Methods Accepted

Samsclub.com accepts a large number of payment methods which are as follows:-

  • Sam's Club credit account
  • Walmart/Sam's Club shopping card
  • Check
  • Discover
  • Visa
  • MasterCard
  • American Express
  • Debit card

However, EBT/SNAP is not accepted on Samsclub.com whereas it is accepted at Sam's Club Location. American Express now requires registration of all shipping addresses that are different from their customers' billing addresses. Sam's Club Members must call American Express directly to provide American Express this information.

Sam's Club: Returns, Refunds & Exchange Policy

Sam's Club want their customers to be 100% satisfied with their purchase so they refund your purchases in full with a receipt. However, customers must note that items must be returned to Sam's Club and not Walmart Stores. For returning the product to Sam's Club location, you can take your online order/item with all the accessories, original packaging, and a printout of your order to one of their Sam's Club locations nationwide. A refund will be credited to the original account that was charged when the returned merchandise is received.

Sam's Club: Product images & screenshots
Sam's Club Coupons
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